Healthcare Access at District Jail
HRPF used an Ombudsman complaint and sustained follow-up to seek reliable medical care at District Jail Mandi Bahauddin, with improved medical-staff availability recorded after the intervention.
In pictures
About this project
HRPF raised concerns about access to medical care at District Jail Mandi Bahauddin and pursued a complaint before the Provincial Ombudsman Punjab. The supplied decision records the jail administration’s medical-care arrangements and HRPF’s satisfaction during the proceedings. This concerns the recorded intervention and does not guarantee present-day conditions.
The challenge
Concerns about the absence of the designated doctor indicated that prisoners were having difficulty obtaining basic medical attention.
Our approach
HRPF contacted jail authorities and submitted a complaint to the Ombudsman Punjab. The proceedings sought information from the jail administration and led to a decision addressing the concerns.
What we aim to achieve
- Improve detained people’s access to basic medical care.
What we do
- Raised the medical-care concern with jail authorities.
- Filed and followed an Ombudsman complaint.
- Sought reports and corrective action concerning staff availability.
Results and lasting change
- The Ombudsman issued a decision on the complaint.
- Improved availability of medical staff was recorded after implementation.
From plans to progress
Project timeline
11 August 2025
Jail healthcare complaint concluded
The Ombudsman decision records the parties’ responses and concludes the complaint after consideration of medical-care arrangements.